Privacy Policy

With the following privacy policy, we would like to inform you about the types of your personal data (hereinafter also referred to briefly as „data“) that we process, for what purposes, and to what extent. The privacy policy applies to all processing of personal data carried out by us, both in the provision of our services and especially on our websites, in mobile applications, and within external online presences, such as our social media profiles (hereinafter collectively referred to as the „online offering“). Furthermore, we will inform you below about the third-party components we use for optimization purposes and to enhance the quality of use, to the extent that third parties process data in their own responsibility. The terms used are not gender-specific.

In accordance with Article 4, paragraph 1 of Regulation (EU) 2016/679, known as the General Data Protection Regulation (GDPR), „processing“ refers to any operation or set of operations performed with or without the aid of automated processes in connection with personal data. This includes the collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction of personal data.

Relevant legal bases

In the following, we disclose the legal bases of the General Data Protection Regulation (GDPR) on which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection regulations in your or our country of residence and domicile may apply. If more specific legal bases are applicable in individual cases, we will inform you of these in the privacy policy.

National Data Protection Regulations in Germany

In addition to the data protection regulations of the General Data Protection Regulation (GDPR), there are national regulations for data protection in Germany. This notably includes the Law for the Protection against Misuse of Personal Data in Data Processing (Bundesdatenschutzgesetz – BDSG). The BDSG contains specific provisions regarding the right to information, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes, and transmission as well as automated decision-making on an individual basis, including profiling. Furthermore, it regulates data processing for employment purposes (§ 26 BDSG), especially concerning the establishment, implementation, or termination of employment relationships, as well as the consent of employees. Additionally, data protection laws of individual federal states (Landesdatenschutzgesetze) may also apply.

Our privacy policy is structured as follows:

I. Information about us as the Controller
II. Rights of Users and Data Subjects
III. Information about Data Processing

I. Information about us as the Controller

The responsible provider of this website in terms of data protection is:

Luxpanel International GmbH
Werner-von-Siemens-Str. 25
54634 Bitburg
info@luxpanel.de

For contact options, please refer to our imprint.

We would like to point out that internet-based data transmission has security vulnerabilities, and complete protection against access by third parties is impossible.

II. Rights of Users and Data Subjects

In view of the data processing described in more detail below, users and data subjects have the right to:

• confirmation as to whether or not personal data concerning them is being processed, information about the processed data, further information about data processing, and copies of the data (see also Art. 15 GDPR);
• rectification or completion of inaccurate or incomplete data (see also Art. 16 GDPR);
• immediate deletion of the data concerning them (see also Art. 17 GDPR) or, alternatively, if further processing is necessary under Art. 17(3) GDPR, restriction of processing in accordance with Art. 18 GDPR;
• receive the data concerning them and provided by them and transmit this data to other providers/controllers (see also Art. 20 GDPR);
• lodge a complaint with the supervisory authority if they believe that the data concerning them is being processed by the provider in breach of data protection regulations (see also Art. 77 GDPR).

In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider about any rectification or deletion of data or the restriction of processing carried out in accordance with Articles 16, 17(1), and 18 GDPR. However, this obligation does not exist if such notification is impossible or involves a disproportionate effort. Nevertheless, the user has the right to information about these recipients.

Users and data subjects also have the right, under Art. 21 GDPR, to object to the future processing of data concerning them if the data is processed by the provider in accordance with Art. 6(1)(f) GDPR. In particular, objection to data processing for the purpose of direct marketing is permissible.

III. Information about Data Processing

Your data processed when using our website will be deleted or blocked as soon as the purpose of storage ceases to apply, provided that the deletion of the data does not conflict with any legal storage obligations and no other information is provided below regarding individual processing methods.

Server Data

For technical reasons, in particular to ensure a secure and stable website, data is transmitted to us or to our web space provider by your internet browser. These so-called server log files include the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access, and the IP address of the internet connection from which the use of our website occurs.

The data collected will be temporarily stored but not shared with other data from you.

This storage is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.

The data will be deleted within seven days at the latest unless further storage is required for evidence purposes. In this case, the data will be exempt from deletion until the final clarification of the incident.

Contact Inquiries / Contact Options

If you contact us via the contact form with inquiries, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.

The processing of the data entered into the contact form is, therefore, based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. An informal email notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form remains with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not share this data without your consent. The processing of this data is based on Art. 6(1)(b) GDPR, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6(1)(a) GDPR) and/or on our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in the effective processing of the inquiries addressed to us.

The data sent by you to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.